YM
Yusuf M
1 reviews | Active since May 2019
02 Jun 2019, 15:14
ATM Fault and FNB *****s the money doesnt want to give it back says will take 7 days for feedback
ATM shuts down while depositing money and *****s all the money Fnb states takes 7 days for feedbac**** this is *******
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
03 Jun 2019, 11:12Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Jun 2019, 11:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
YM
Yusuf M's updateReviewer Update
03 Jun 2019, 12:02Not very helpful, i contacted the branch, spoke to the guy dealing with the ATM queries, Warren
was rude and arrogant and blamed me saying i broke the ATM
how is it even possible for me to shut down an ATM
No money till now!!! FNB has indeed stole the money and says this may takes days
surely a bank of your size can recon your ATMs in an hour max if you wanted
if no resolution i will close all my accounts with FNB
was rude and arrogant and blamed me saying i broke the ATM
how is it even possible for me to shut down an ATM
No money till now!!! FNB has indeed stole the money and says this may takes days
surely a bank of your size can recon your ATMs in an hour max if you wanted
if no resolution i will close all my accounts with FNB
YM
Yusuf M's update03 Jun 2019, 12:02
Reviewer Update
Not very helpful, i contacted the branch, spoke to the guy dealing with the ATM queries, Warren
was rude and arrogant and blamed me saying i broke the ATM
how is it even possible for me to shut down an ATM
No money till now!!! FNB has indeed stole the money and says this may takes days
surely a bank of your size can recon your ATMs in an hour max if you wanted
if no resolution i will close all my accounts with FNB
was rude and arrogant and blamed me saying i broke the ATM
how is it even possible for me to shut down an ATM
No money till now!!! FNB has indeed stole the money and says this may takes days
surely a bank of your size can recon your ATMs in an hour max if you wanted
if no resolution i will close all my accounts with FNB