1 reviews | Active since Aug 2017

10 Aug 2017, 11:13

ATM DISPUTE

<p>I am a Client of FNB. I with drew money from a ABSA ATM while doing the transaction the ATM switched off. I then completed a ATM Dispute form was told it will take 7 working days for the money to be reversed back into my account, this morning Phil Moropa sent me a mail said he will call back up until now nothing. But month end comes then FNB wants there banking fees no questions asked. Seems like the banking service in SA going down the drain as well. Alleyne Opperman</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2017, 11:41
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)