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Peggy T
1 reviews | Active since Oct 2019
06 Apr 2021, 11:19
Atm dispute
Yesterday I went to an fnb atm and tried to withdraw 600 and the machine was switched off. I get to the branch consultant tried to assist me however tried to refer my matter . Her team leader Funanani who started of by giving me a wrong name as opposed to his name tag the start looking at wrong account after I have told them of the account in question. James is not willing to assit or to get a manager I have spend an hour talking to him and the consultant. He keeps telling me that there is a process to be followed and that's how it works all I want is my money that is showing on their systems. My daughter is leaving for biding school tomorrow has has to do her hair
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Peggy T's updateReviewer Update
06 Apr 2021, 11:57Wesley the branch Manager and the area manager Charles don't want to hear me out nor resolve my predicament. Wesley keeps saying "he is telling me that the process is this and that...the area manager told me it's my choice whether to wait or not to wait at the branch. Both these gentlemen refuse that I speak to the CEO they keep ( Wesley and staff) leaving me in the floor front busy arguing with me . Am 2he's away from work and still have to explain that I cannot how exhausted I am talking to these unprofessional people
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Peggy T's update06 Apr 2021, 11:57
Reviewer Update
Wesley the branch Manager and the area manager Charles don't want to hear me out nor resolve my predicament. Wesley keeps saying "he is telling me that the process is this and that...the area manager told me it's my choice whether to wait or not to wait at the branch. Both these gentlemen refuse that I speak to the CEO they keep ( Wesley and staff) leaving me in the floor front busy arguing with me . Am 2he's away from work and still have to explain that I cannot how exhausted I am talking to these unprofessional people