ATM deposits

On 21/03/2015, around 4pm I went to deposit money on ATM at clearwater branch. That's after failing to use randpark ridge mall ATMs since they were down. I accidentally depisited R800 into the cheque receiver and realisied after pressing proceed on ATM . Another tray opened up and I decided to cancel transaction only problem is that the money was not returned.<br> <br> I tried calling fnb call Center several times to register issue but I kept dropping out . I then wrote [Email Removed] to raise awareness but they never got back to me. <br> <br> On Monday 23 /03/2015 I walked to the branch to get money back, I was asked rto complete form for the custodian of ATMs to assist . I was received an sms on Tuesday 24/03/2015 to see someone at the branch at 1645. I work in sandton so obviously it was late for me , the branch closes at 1700. I went on Wednesday afternnoon to claim money back only to be told they only found R150. <br> <br> Where has the rest of the money gone because the ATM took R800 and they can see from the cctv how frantic I was . I was depositing money to a friend who urgently needed the funds .<br> <br> Please help because I refused to take the R150 . For the record , my friend is fnb customer