TS
TSHEPO S
1 reviews | Active since Mar 2013
22 Sept 2015, 11:38
ATM deposit refund
I went to the bank on the 17th of September to deposit 2700 and i was sent to wrong ques twice until the teller closed and I was assistad by consultant for ATM deposit and the ATM took all my money and gave me slip of 300 rands now I can't get all my money from the bank and the consultant did the transfer not me now it seems like Its my fault
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Sept 2015, 15:59Hello tsheposello,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808605NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808605NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Sept 2015, 15:59
Official
Hello tsheposello,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808605NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 808605NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)