ATM Deposit not reflecting

I am extremely disappointed in FNBs ATM Deposit service. On 3rd March 2016 18:00pm I made an urgent deposit of R2000 to my bank account as I urgently needed to make an EFT. I called the call centre twice and they provided me with reference Ry*** and Rq***. To my surprise the turnaround time is up to 5 working days and I really need to send the money somewhere for my wedding preparations. The deal of that R2000 was cancelled due to this FNB ATM system error. I cant afford to pay more and I believe that if I would take a temporary loan of R2000 from FNB, interest would be app**** from the time of inception to any of the \5 working day turnaround\" time or after. I believe my R2000 had an opportunity cost of which is a cancelled deal for my wedding and I suggest that FNB do a public relation initiative to cater for my loses and costs. Worst of all I was sent a dispute form to print, fill in, scan and resend to FNB with my own money OR I would have to visit a branch with my travelling costs to have this matter resolved. Please do the honors for such an extremely bad service at opportunity costs to the customer."