1 reviews | Active since Oct 2011
ATM Deposit Error
I went to Sunny Park Yesterday on the 17 July 2018 to deposit funds for my electricity, the due date was today, and the ATM processed everything and while it was counting the money the ATM rebooted, i waited a while for the system to work again, after a while it showed a sign of no deposit,
I am unhappy, because not my electricity is cut off and i do not have money to make payment, and this error has has cost me R700 of re-connection fee, at which i could have avoided
Good Day Nomsa Eva,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nomsa Eva,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***