1 reviews | Active since Nov 2016
ATM DEPOSIT DISPUTE - SOUTHDALE BRANCH
Sunday 04 February 2018 i made 5 separate ATM Cash Deposits at your Southdale Branch...There was only one ATM receiving ATM Deposits, and the lines of people was long. Finally got my turn to make the deposit and i had a difference of R200 short from the list of transactions i made. Called the call centre this morning, they not able to assist...also the branch number is engaged ********** .
Hello Colyn-james ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Colyn-james ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***