RS
REBECCA S

1 reviews | Active since Jul 2012

01 May 2016, 07:24

ATM Deposit Dispute

Hi...I made an atm deposit on the 30th of April at 17:14 in the Richards bay branch. After I deposited the cash and had entered the details of the person I was depositing to a slip written ' Your cash deposit was unsuccessful. We are unable to help you now. Thank you for using this atm.' came out. My money was not returned though. An error message code: T550 shows on the slip. Please assist because the helpline does not go through on Sunday or public holidays.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2016, 08:49
Official

Dear Miss Rebecca,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 915804.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)