yN
yasheen N
1 reviews | Active since Dec 2012
06 Jan 2016, 18:56
ATM DEPOSIT
I went to FNB Dundee branch ATM today at about 11:30, to make a deposit, I put my card in, pin, etc, once I inserted the cash into the machine, the machine went off and started rebooting, my card came out, but the cash stayed in the machine, I went inside and filled the form, the consultant said the ATM custodian will count the ATM and my money will be deposited today into my account, but nothing has been done!!!! When is my money going to paid into, as I need it deposited today!!!!
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FNB (First National Bank)'s replyOfficial
07 Jan 2016, 09:09Hello yash15,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Jan 2016, 09:09
Official
Hello yash15,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 843997.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)