1 reviews | Active since May 2016

31 Jul 2018, 08:53

ATM deposit

You really need to change your system of banking more especially depositing. We stand long queues for deposits on ATM's and we are not allowed to go to tellers if amount is less than R20 000.

Your service sucks big time.

I am even thinking of changing to ABSA as they do not have long Queues and they allow people to deposit at their tellers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 09:12
Official

Good Day Tladi Senooane ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***