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mpho M

1 reviews | Active since Aug 2012

15 Aug 2017, 15:42

ATM deposit

My hard earned money was retained by an ATM on 10 august 2017 @ CARLWALD (MIDRAND).i filled in the forms for the deposit and was promised that the money will be in my acc .in 2 days .5 days later NOTHING.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2017, 15:28
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)