nM
nolusindiso M

1 reviews | Active since Oct 2022

17 Oct 2022, 09:54

ATM DEPOSIR

On the 04 October 2022 (on a Tuesday) I did an ATM deposit, unfortunately my transaction was not successful for some not kown reason by me. I went to Mthatha, York Road branch and I was assisted, and the consultant said that the response will come in 24 hours, Thursday I went back to the branch and was told to wait till I get a repsonse. Today is the 17 October 2022 and FNB has not deposited the funds to the person I was sending them to. I find this very unprofessional and disgusting.

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nM
nolusindiso M's update17 Oct 2022, 11:19
Reviewer Update
This is day 9 from the date of the claim without apositive response (refund/deposit) from FNB, so when will the department provide feedback?