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neil S

1 reviews | Active since Jun 2013

13 Apr 2016, 09:13

ATM CHARGES

I have recently noticed that I have been charged for withdrawals done at FNB atm. When I enquired with the call centre I was told that even tho the ATM has all the FNB insignia and design it isn't theirs. So where are the FNB ATM we can use for free?? call centre agent replies he don't know. FNB is *****ing our money .this has been going on for months, cause it was a small amount I did not notice it. I will be closing my account with them as they are very *********.<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Apr 2016, 09:39
Official
Hello neilds,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 904398.

Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)