ATM cash deposit

Yesterday I got a phone call to remind me to pay my credit card which was arrears, I asked the lady twice how I should make the payment, do use the account number/card number she couldn't give me an clear answer and I said I will ask inside the bank. When I got inside FNB Zevenwacht there I asked one of the staff that was assisting by the ticket display where I should go to make payment and I showed him my account number on my phone and asked if I should use the account number to make the deposit and he said I should use the card number, because it was a newer card and that I should use the first 10 digits and the last four digits I should make 0000. When I got home I saw the print out slip has a name and surname, Lesogo Raphulu that was suppose to be for FNB which didn't show on the screen. So I fear now the money was paid into the incorrect account. Last night I tried to use the secure chat for help, but it wasn't much help and today again. They said I must phone the branch, and than I ran out of airtime. And couldn't enquire further.Deposit was made 4/02/25 I've emailed customer care yesterday, and haven't received a response