AW
Angela W

1 reviews | Active since Jan 2013

11 Jul 2017, 12:52

Atm being serviced unavailable until further notice

<p>Vaal Mall branch -</p> <p>I have a large amount to deposit at the ATM and it is being serviced or so they said but the technition is not on sight yet. Now I have asked the branch manager to waive the bank charges do to the deposit in the bank. Unfortunately they cannot do that. Is this my fault the atm is being "serviced" and I need to take the risk to drive to town do a nother available atm to make my deposit - pathetic service!!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2017, 13:28
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***