PS
Phindile S

1 reviews | Active since Jul 2013

07 Nov 2016, 14:10

ATM

<p>i went with my cousin to deposit money at an FNB ATM in cosmo city on Friday afternoon. then it just switched off and when it switched back on it id not return my money. i went inside the bank to compain and they told meto fill in a form and that i should come back tomorrow when they have balanced their ledgers for the day together with the cash in gransit guys. till this day i have not yet recieved my money. the amount was R4700</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Nov 2016, 16:15
Official

Good Day

We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)