At Last

Yea! At last there are some staff, who care and make all efforts to have a satisfied Customer leaving their Branch. Thanks to the two above ladies, who went that extra mile to sort out my account. Yes! they spent time trying to get through to their \call center\" then when finally after numerous attempts, spoke to some very unprofessional not very trained staff. If they (Banking Staff) have trouble explaining to this very \"stupid person\" at the receiving end, heavens help, us as a Customer.<br> Finally MS. Hamdridge, when all explanations failed, she spoke to the Supervisor at the other end of the call. <br> Within a few minutes all was sorted. Please! You Leaders, who Train your Team at your Call Center, Please! make SURE that They full understand SPOKEN ENGLISH, before releasing them onto accepting calls."