SR
SANDRA R

1 reviews | Active since Aug 2023

19 Aug 2023, 10:38

***** AT FNB WEALTH BANK

23 days ago money was ****** from my account. I shopped at Irene Woolworths and 5min later some people hacked my account and bought at Checkers sunninghill, Liqourshop Sunninghill, Ayoba Supermarket 3 times. According to the bank they are only paying my money back at goodwill. Keketso Dzwinga from ***** private banker send me a letter at just after 15h15. I had to send the letter and send back for my money to be re-inburst. I phoned him numerously to know when my money will be paid back as I am now awaiting 23 days for my money back. Sateurday morning I phoned ***** division and they answered the call by ms Khumalo. She then referred me to someone else of which they just picked up the phone and put it back without answerring. I then phoned private banker at Wealth and spoke to Genevive or Jennifer and was going to call me back after she sort out the problem. It is now 10:30 and the people at FNB WEALTH does not care about their clients money be stollen. I am now also awaiting 23 days 15 workings days for my banking card to be delivered. Now one has contact me to deliver my card. So FNB WEALTH does not care about their clients. Who can I contact to please respond with help on this situation.FMB WEALTH CLIENT DETAILS ARE NOT SECURE.

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