At FNB Business Banking - NOBODY CARES

I opened a business account with FNB last week Friday, it’s 7 days later my account is still not active. Everyday they request a different document and you have to wait 24-48 hours for validation. Why didn’t someone see that these documents were required all along? Iv been dealing with a business banker as well as their call center. Nobody cares if you are loosing money or not! How can small businesses thrive if big business treats us like trash and yet they need to legitimize our dealings. I am beyond disappointed. Besides loosing money the reputational damage I will suffer with this client is irreparable, and no one can ever compensate me for that. I have even reduced myself to tears during a call - NOBODY CARES!!!! Departments are not allowed to call each other to escalate issues they will get to it when they get to it in those 48hrs.