At a loss for words

Over the last 3 months, I've had a really tough time with FNB credit card division - my complaints are all logged on Hello Peter, and if you are reading this, I encourage you to read the others too, so you can be aware of the kind of service they provide.<br> <br> After all the complaining and back and forth - FNB has done the exact same thing that I was griping about AGAIN this month ... doing what they want with my account, and taking money out before I've even been paid - this makes me look like a bad payer, and my scoring with my own bank goes down due to the debit order bouncing. <br> <br> I cannot express my frustration. Am I surprised? Not really ... this is what can be expected from FNB credit card division. With regard to responses on customer complaints, an immediate written acknowledgement is given on Hello Peter - but that's where it ends, unless you follow up with them. UNBELIEVABLE!!!!!<br> <br> Please - if you are reading this, and considering making the switch to FNB ... give it a lot of thought, because their service provision based on my experience is ridiculous, and it is not getting any better - despite complaining time and time again.<br>