1 reviews | Active since Oct 2016
Astronomical bank charges
<p>I have placed 3 complaints on FNB's website regarding this matter and to date I haven't received feedback.</p> <p>I have a student account and, in February 2016, I was notified that if I keep R500 or more in the account, I will not be charged a monthly account fee. I have, since then, kept way more than R500 in my account and yet I am being charged the monthly account fee. Secondly, before the new tarriff charges were in place, I was charged a flat rate of R30 per month and recieved unlimted card swipes, and no charges on deposits. Last month (September 2016) I deposited a cheque into my account and was charged R60. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)