cC
cj C

1 reviews | Active since Dec 2014

15 Jun 2016, 07:37

Assisting in small business growth - What a joke - don't fall for this

<p>Just a heads up to small business owners - After moving from another bank to FNB when i heard they assist small business growth all the promised assistance for expanding my business has gone right out of the door, they advertise on radio & TV they assist small business growth but this is NOT TRUE and they only want your business account and once you’re their they don’t give a $#$# about your business.</p> <p> </p> <p>As advertized on their website, don't think you will get what they offer, I have been with FNB now for 3 Years and still struggling just to get a R1000.00 overdraft or credit card on my business account even thou my small business turnover is more that R10 000.00 per month they still will not give me any assistance to expand or provide me with any financial backing, my business has been running for over 8 years and still no trust can be established.</p> <p>They clearly advertize what you will be getting assistance with on the website here - https://www.fnb.co.za/business-banking/accounts/businessAccount.html</p> <p> </p> <p>Nice in big bold letter “Don’t be caught short on cash” with a linked overdraft facility, WOW what a load of bull been 3 years and over 10 applications later and still no assistance. If you have a business and thinking of moving over to FNB, think twice as they will not assist you with any help with your business and you will be alone on the road to success.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2016, 08:33
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 942389.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)

cC
cj C's update01 Sept 2016, 11:52
Reviewer Update

Jip, you guest correctly - 3 months later and still no financial assistance - Now it's my Personal ITC score that cause me not to get an overdraft or credit card, I have now been explained till my personal ITC is not fixed I will NEVER get a overdraft or credit card for my business........what a load of bull.

Bank statements & years of operation count for nothing with FNB - if your listed on ITC as business owner in your personal capacity you will not get any financial assistance from FNB - just a heads up to business owners looking to move over to FNB, first get your credit report from ITC before moving over.

Very fustrated & unhappy - Well will just have to move banks or make it on my own :(