Assisted proffesionally
Hi
I was about to go off on this young man Thembeni Nkosi because I was not understanding what he was telling me. He troubleshooted me through the self help service and I still didn't get assistance but the manner in which he addressed me calmed me down and I took his advise and will try it again later.
Customer service is about being patient and taking your time to help the customer and he did that. Good work to him.
Good Day
I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)