WD
Wynoma D
1 reviews | Active since Oct 2014
30 Jan 2015, 01:16
Assistance needed to close my account from abroad
I emigrated to the USA in Nov 2014. I have a Gold cheque and credit card with FNB. At the time I did not have the funds to settle my credit card and could only settle whilst in the USA. I contacted my bank and spoke with Debbie who said I should send a letter of instruction along with a certified copy of my ID. I did that over 2 months ago and my accounts are still open incurring bank charges. I am unemployed at the moment and need this taken care of asap. Can anyone help???
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FNB (First National Bank)'s replyOfficial
30 Jan 2015, 08:39Hello wsampson,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jan 2015, 08:39
Official
Hello wsampson,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 613857.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)