Assist customers in the bank line

<p>I am unhappy with the service I got at FNB in Canal Walk. I bank with Absa but I went there to make a deposit and I am unfarmi**** with the convenience of depositing at an ATM even if you are not a member of that bank. Upon waiting a long time in the teller line I was told I must deposit at the ATM. At ABSA there is always an attendant going through the line asking people what they want. Had there been such a person I would have been directed appropriately and saved a lot of time.</p> <p>To make matters worse, when I mentioned this the attendant asked me sarcastically if I don't know ATM's do deposits or not. This is completely unsatisfactory.</p>