ASPIRE CURRENT ACCOUNT

Dear FNB,

I'm writing to express my disappointment and frustration regarding my Aspire card account. After submitting a query through Hello Peter, I thought we had reached an understanding, and the balance on my card was reversed from R7500 to approximately R1800 since I wasn't using the card. However, to my surprise, the reversed amount has been reinstated, and my balance now reflects the original R7500.

Despite my initial query and subsequent email proposing a payment arrangement to clear the R1800 balance, it seems that FNB expects me to pay the full R7500. Given my current financial situation and physical health challenges, I'm struggling to understand why this decision was made.

I'm willing to make monthly payments of at least R100 towards the original agreed-upon balance of R1800. I kindly request that someone intervenes in this matter to find a resolution that takes into account my financial constraints and physical well-being.

Sincerely, Mr JS Taunyane