aA
appycohen A

1 reviews | Active since May 2016

15 May 2017, 16:21

Asked for an insurance quote...didn't get one....?

<p>I called and requested a call back re travel insurance on friday. Someone called me and took down my details and said she would send me 2 quotes...i didnt receive 1 ! Do you actually provide insurance? If so how many messages do I need to send to get a quote?????????????</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2017, 16:46
Official

Good day Mr. michael david cohen

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***