tS
thokozile S

1 reviews | Active since May 2015

10 Oct 2018, 16:42

Ashley Wilson, great job!

A very very BIG thank you to Ashley Wilson, group crime and security risk management , corner Simmonds and Pritchard Street, for helping solving my issue with a **********ly account that was opened with my ID. I have been going up and down FNB branches but no one could help me and he is the only one who took my matter very seriously, giving me updates, answering his phone whenever I phone him and within a week or so my problem has bee resolved and my credit report will finally be cleared. Again, Thank you Ashley, keep doing your great job, much appreciated!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2018, 08:38
Official

Good Day,

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received from Ashley Wilson.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints Team

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