ASAP
Good day, I took an instant loan a while back with FNB. I called head office and explained that I lost my job and will be unable to make full payment all at once. I spoke to a credit controller who then said that I can just make payment at the end of each month for the amount of R 2000 into my bank account until the amount has been paid back and that she will make note of this and that it wouldn't effect my credit record. Only to get messages that I never made a payment arrangement and that now my credit record is being influenced by this. Please sort this out ASAP!!!
Please contact me via email **********
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
11 Jun 2019, 09:53Good Day Therine Easton
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply11 Jun 2019, 09:53
Official
Good Day Therine Easton
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***