JR
Jaco R

1 reviews | Active since Jul 2016

04 Jul 2017, 14:20

Are you confused?

<p>This not realy doing it for me. Its like to gamble with my bussiness.. we did aply for a overdraft for our bussiness and it was aproved. The consultant told me the credit department will get back to you tomorrow to finalise everything before 12:00. 12 came and went i then decided to phone them back just for incase I missed the call. I was then informed no they will only phone you within 2 to 3 working days. Then the next was no 3 to 5 working days so what is it now actualy? Days? Weeks? Months? Please make sure your consultants know whats going on. Its realy a frustration. Huge frustration because all my planing is out now.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2017, 15:08
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get resolution and to address service failure .We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***