1 reviews | Active since Jul 2018
APRIL KZN storm 2022
FNB Insurance: They will reject your claim without answering your questions. My roof was fully repaired and cleaned in 2021 and due to Digicall making every effort to cover up their mistakes my claim in April 2022 was rejected. The CEO Jacques Cilliers just never responds to any email and gets other people to do so. They make promises to call back and give answers to my questions and you never get any answers. FNB also only uses Digicall to do all their building assessments. Note that these assessors is not qualified and has no credentials yet as per FNB they are highly regarded. Despite a year that has passed I still have questions but FNB just refuses to answer my questions. A lot of people lost their homes in this storm and is clear even thou emotionally this storm took everything KZN had FNB just don't care and takes more. I have 2 Digicall reports and they contridicting but FNB only looks at the one they think is more likely to reject your claim.
FNB Short Term Insurance Policy Number: P13294
This letter is addressed to you to advise you that FirstRand Short Term Insurance Limited (“the Insurer”), has
elected to terminate its contractual relationship with you in respect of the above insurance policy, which termination
would be effective on 01 August 2023 (the “Termination Date”).
It is common cause that the Insurer’s relationship with its customers is one governed by the Private Law of Contract
in terms of which the Insurer derives the right to terminate. After careful consideration, the Insurer has now elected
to exercise its contractual right to terminate its relationship with you due to the associated reputational and business
risks.
The Insurer reserve its right to not enter into any new insurance relationships with you after date of this
communication (“the Notification Date”).
You are hereby provided with a period of 31 (thirty-one) days written notice within which to make alternative
insurance arrangements.
Should you have any queries or require assistance in relation hereto, please submit your request in writing to
***.
Yours sincerely,
FNB Short Term Insurance Policy Number: P13294
This letter is addressed to you to advise you that FirstRand Short Term Insurance Limited (“the Insurer”), has
elected to terminate its contractual relationship with you in respect of the above insurance policy, which termination
would be effective on 01 August 2023 (the “Termination Date”).
It is common cause that the Insurer’s relationship with its customers is one governed by the Private Law of Contract
in terms of which the Insurer derives the right to terminate. After careful consideration, the Insurer has now elected
to exercise its contractual right to terminate its relationship with you due to the associated reputational and business
risks.
The Insurer reserve its right to not enter into any new insurance relationships with you after date of this
communication (“the Notification Date”).
You are hereby provided with a period of 31 (thirty-one) days written notice within which to make alternative
insurance arrangements.
Should you have any queries or require assistance in relation hereto, please submit your request in writing to
***.
Yours sincerely,