jS
jacqueline S
1 reviews | Active since Oct 2012
05 Aug 2021, 10:23
APPUALING SERVICE FROM FNB
For 5 years every year my debit order from absa goes off my account
With sufficient money in my account - as I am a business owner - my last payment for my car BOUNCED - all my debit orders went though
Called fnb Debit department and they were so *********** - that they could not help --
ABSA REFRE Ref Absa ----- ***8
NOW WHY WOULD A DEBIT ORDER BOUNCE WHEN I HAVE SUFFICIENT FUNDS!
THEN ANOTHER STRANGE DEBIT ORDER WENT OFF MY ACCOUNT FNBCC DCRE787303
WHAT IS THIS NONSENSE
THIS REFLECTS BADLY ON MY CREDIT WHEN I HAVE MORE THAN SUFFICIENT FUNDS IN MY ACCOUNT
Helpful (0)
Replies (4)0
Replies (4)jS
jacqueline S's updateReviewer Update
05 Aug 2021, 10:50The relevant department which I did speak to - that could not assist and bounced me back and forth between call centre operators - whereby the this one is more *********** than the other ?
It is now the 5th - I had to call ABSA and find out why their debit order did not go through - after they informed me it bounced?????? when I have more than sufficient funds in my account????
And then some other ***** debit order from FNBCC DCRE of 553???? Who AUTHORISED that debit ORDER???
AS far as I am aware DEBIT orders needs to be AUTHORISED! BY ME - and me ONLY
It is now the 5th - I had to call ABSA and find out why their debit order did not go through - after they informed me it bounced?????? when I have more than sufficient funds in my account????
And then some other ***** debit order from FNBCC DCRE of 553???? Who AUTHORISED that debit ORDER???
AS far as I am aware DEBIT orders needs to be AUTHORISED! BY ME - and me ONLY
jS
jacqueline S's update05 Aug 2021, 10:50
Reviewer Update
The relevant department which I did speak to - that could not assist and bounced me back and forth between call centre operators - whereby the this one is more *********** than the other ?
It is now the 5th - I had to call ABSA and find out why their debit order did not go through - after they informed me it bounced?????? when I have more than sufficient funds in my account????
And then some other ***** debit order from FNBCC DCRE of 553???? Who AUTHORISED that debit ORDER???
AS far as I am aware DEBIT orders needs to be AUTHORISED! BY ME - and me ONLY
It is now the 5th - I had to call ABSA and find out why their debit order did not go through - after they informed me it bounced?????? when I have more than sufficient funds in my account????
And then some other ***** debit order from FNBCC DCRE of 553???? Who AUTHORISED that debit ORDER???
AS far as I am aware DEBIT orders needs to be AUTHORISED! BY ME - and me ONLY
jS
jacqueline S's updateReviewer Update
05 Aug 2021, 11:46 supply a reference number publicly - so public will think FNB is on top of this - yet - they will supply you a reference (TO SEEM that they are ACTIVELY HELPING) however, in reality - still no assistance to resolve my issue.
I have been trying to sort out this issue since Saturday!!!
I have been trying to sort out this issue since Saturday!!!
jS
jacqueline S's update05 Aug 2021, 11:46
Reviewer Update
supply a reference number publicly - so public will think FNB is on top of this - yet - they will supply you a reference (TO SEEM that they are ACTIVELY HELPING) however, in reality - still no assistance to resolve my issue.
I have been trying to sort out this issue since Saturday!!!
I have been trying to sort out this issue since Saturday!!!
jS
jacqueline S's updateReviewer Update
06 Aug 2021, 09:46DAY 2 NOW AND NO ONE CAN HELP OR ASSIST ---- ONLY CHAT PATHETIC - why DID MY DEBIT ORDER BOUNCE AND WHY DO I HAVE A DEBIT ORDER ON MY ACCOUNT FROM FNB THAT I DID NOT AUTHORISED
jS
jacqueline S's update06 Aug 2021, 09:46
Reviewer Update
DAY 2 NOW AND NO ONE CAN HELP OR ASSIST ---- ONLY CHAT PATHETIC - why DID MY DEBIT ORDER BOUNCE AND WHY DO I HAVE A DEBIT ORDER ON MY ACCOUNT FROM FNB THAT I DID NOT AUTHORISED
jS
jacqueline S's updateReviewer Update
06 Aug 2021, 09:52GOING TO CLOSE MY ACCOUNT --- YOUR SERVICE IS ABSOLUTELY PATHETIC AND APPALLING
jS
jacqueline S's update06 Aug 2021, 09:52
Reviewer Update
GOING TO CLOSE MY ACCOUNT --- YOUR SERVICE IS ABSOLUTELY PATHETIC AND APPALLING