cV
clyde V
1 reviews | Active since Jan 2015
14 Apr 2015, 12:10
APPROVED BUT DECLINED
Good Day.<br> <br> I have app**** for a loan with fnb, it got email to state it is pre-approved, then a day later I got a sms it is approved. I called the call center, and the agent tells me it is declined. I am very upset with the out come. Very Disappointed.<br> <br> Thank You.<br> Clyde
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FNB (First National Bank)'s replyOfficial
14 Apr 2015, 13:13Hello clydeandbonnie07,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Loans to be investigated.
Your complaint ref number is 666096.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Loans to be investigated.
Your complaint ref number is 666096.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply14 Apr 2015, 13:13
Official
Hello clydeandbonnie07,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Loans to be investigated.
Your complaint ref number is 666096.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Loans to be investigated.
Your complaint ref number is 666096.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)