Appreciation message 😀

On the 12/09/2024 I visited the Horizon view branch. Needed help with payments from a garnish order arrangement which I had found out that the payments were paid to my old dormant account, I was assisted by a very friendly and professional lady by the name of Maria. Maria managed to pick up all my profiles I had with FNB and found the closed account where the money was being sent to. She then called a department where they have full information on monies that are paid into closed accounts. The gentleman who assisted her was also very helpful. They saw the amount paid over a period of 4 months. And even printed that proof for me to take with me back to the maintenance court as proof that money was being paid, however rejected and reversed since the account has been long closed. Thank you Maria, her manager and the other guy from the department she reached out to. That morning I left FNB feeling much better. It's a pity that policies doesn't allow for a closed account to be reopened after a certain period. That would have been good for me because I wouldn't have to wait to appear in court to change banking details. Which takes months. And my son's maintenance money will keep coming in to this closed account, get rejected and reversed. But yeah, I guess I will have to wait for the courts to finalise my change of bank account. Nonetheless thanks a million 🙏🏽🙏🏽🙏🏽💓