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b.vanderwatt b.vanderwatt

1 reviews | Active since Jul 2016

10 Jul 2017, 19:58

APPLYING FOR BANK CARD ONLINE

<p>GOOD DAY </p> <p> </p> <p>I APP**** FOR A CHEQUE AND CREDIT CARD ON THE APP. I WAS TOLD AN FNB REPRESENTATIVE WOULD CONTACT ME WITHIN 48 HOURS. THIS WAS LAST WEEK. </p> <p> </p> <p>MY BOYFRIEND DID THE SAME. HE NEVER RECEIVED A CALL. GAVE UP EVENTUALLY AND WENT INTO THE BANK. </p> <p> </p> <p>HOW LONG SHOULD WE WAIT FOR A CALL OR SHOULD WE RATHER DOWNLOAD THE APP FOR ANOTHER BANK AND APPLY WITH THEM?</p> <p> </p> <p>YOUR ASSISTANCE IS GREATLY APPRECIATED. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jul 2017, 09:16
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)