1 reviews | Active since Feb 2010
APPLICATION FOR POS MACHINE SHOCKING - STILL NOTHING
<p>Our new business app**** for a POS machine on the 1st of November 2016, REF No. ********** . We have had an account since June, and do sales on a daily basis.</p> <p> </p> <p>We were told a sales consultant would contact us to on the day that we app**** being 1 November, and then today a letter making the same promise to get a sales consultant to contact us, but this has not happened and it is now affecting our sales.</p> <p> </p> <p>I find this delay very poor service from FNB, we had a very good experience when opening our account and now they are just messing us around and it is unacceptable.</p> <p> </p> <p>WE NEED THE MACHINE URGENTLY, and being that we have an FNB account this should not be so hard to get a POS machine??</p> <p> </p> <p>Can someone please urgently get this sorted out!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
