TG
Tamsin G

1 reviews | Active since Mar 2010

18 May 2015, 12:20

Application for Credit Card Limit Increase

It has been over 2 weeks since I sent through the relevant documentation to apply for a credit card increase.<br> I was initially told 3-7 working days turnaround time, it is now 11 working days and the call center still can't give me any feedback. <br> <br> If you don't want my business, let me know and I will find a bank who does!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2015, 16:24
Official
Hello tamsingrey,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 685169.

Regards
Complaints Resolution
Melinda Duvenhage
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