Application for Credit Card

Hi, <br> <br> I would like to lodge a complaint against FNB bank for the stalling regarding my credit card application.I have walked in branch 5 times since the 23rd of December trying to get a credit card,<br> <br> I have banked with this bank for years and on platinum/premier and don't understand why my needs are not being met yet I am paying for these services.<br> <br> I have run around and submitted all the documents required of me and am really upset that there is no feedback I receive,i have to go out of my way on a daily basis to walk into the branch to follow up and only then does the consultant , start phoning the credit card division. All the time<br> <br> This is unacceptable. I app**** for that card because I need to use it and urgently.I expect better from the institution I have entrusted my finances with.