APPLICATION FOR CELLPHONE

I have been calling FNB ********** 270 the whole hour, I want to apply for a cellphone. The call center agents answer my call and then transfer me to other available agent. This has been happening for over an hour, next thing my line is cut. I dialed again and again for the same thing to happen which is: following the correct voice prompts, Agent answers, I tell them what I want, They tell me to hold on, they transfer me to one agent and the other agent transfers me again. I have wasted my airtime with no assistance received. The other agents gave me the number ********** 405, I dialed it, they also transferred me to incorrect agents. What must I do?, this is frustrating. I remember speaking to Tlhabane and Yana and the list is endless since I could not grab all other names. FNB please call me and assist me with my query.

thanks