SS
SANDILE S

1 reviews | Active since Jul 2015

23 Jul 2015, 12:59

Application for a Cell phone through FNB.

I app**** for a cellphone online and received a confirmation message with a reference number. But when I call the FNB call centre to trace my order, I am being sent from pillar to post. My reference number is (5GBCSXBJ) for the order. I don't want to speak about the issue of a platinum credit card that is another story.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Jul 2015, 13:10
Official
Hello sthmbs358,


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 726651.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)