PN
Preya N
1 reviews | Active since Dec 2019
09 Dec 2019, 10:16
Apple series purchase - pathetic service
I have bought my apple series watch on the 10.11 via my credit card. This should have been moved to my budget account. For the past month i have been calling to get this resolved. Last week, I was put on 15 minutes hold without an answer. Today after speaking to an agent, they then transferred me to a completely different section. The service that i have received over the past month has been pathetic. Please can someone call me in order to resolve this issue today/
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FNB (First National Bank)'s replyOfficial
09 Dec 2019, 13:38Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply09 Dec 2019, 13:38
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***