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ndumesh M

1 reviews | Active since May 2011

17 Aug 2015, 10:54

Appaulling,degrading & deadful Customer Relations

FNB Mobeni..you are the reason why I will not bank on a full time basis with you. On the second occssion being in your branch..the service is dreadful. It is worse that you have such a unproffessional person representing your brand in such a high offce as manager. One would naturally expect a welcoming environment from a banker, instead the service makes us even question if there are not any \other"underlining discrimanatory issues.<br> Your service at this brancg is appaulling. """

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Aug 2015, 12:05
Official
Hello ndumesh,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 741877.

Regards
Complaints Resolution
Melinda Duvenhage
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