RP
Reagan P

1 reviews | Active since Nov 2017

09 Sept 2018, 13:59

Appauling service provided by FNB LawOnCall

I am currently engaged in a battle against my employer wherein they are attempting to constructively dissmiss me as a result of being an activist in the workplace as a representative of our newly established labour union.

I have been requesting assistance from FNB law on call service providers, which functions as a subsidiary of Santam. The service i have received has been poor and there has been absolutely no response from any of the legal consultants except an automated message to inform me that my email was received. The service provider has not made any attempts to contact via cellular phone. #Mr Pennington #appauling services

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2018, 10:42
Official

Good Day Reagan Pennington ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***