Appalling Telephonic Service

The most impossible firm to contact telephonically. On getting through to the call centre number.....one is cut off (4 times).... of the next 7 calls I was given the run around and not assisted. How Can We Help You!!!!

35 years ago Barclays/FNB had a rule....phone had to be answered within 3 rings and client attended to. Here in 2024 the service level is appalling!