Appalling service yet again from FNB Connect

<p>I last month had an issue with them taking a debit order before the set date, got fed up with the poor service and lodged a complaint. I went into the branch in Alberton to cancel this contract. Gues what? Not only have they ignored that instruction, they have yet again taken the money before the debit order date. I will only be able to get into the branch on Sa****ay to reverse this, but you can be sure that I will have choice words to say at the absolute shoddy service delivered by FNB Connect. I had tophone them to follow up on this, promised phone calls never materialised. Absolutely disgusting that they think they can get away with this shoddy service. I cannot receive calls, so dont bother phoning, email or Whatsapp is fine. I will be taking this further, guarenteed.</p>