1 reviews | Active since Jan 2016
APPALLING SERVICE: -URGENT FNB LOANS COMPLAINT!
<p>Yet another month, another duplicarted debit on my smart spend account! </p> <p>This is the 3rd month in a row that debits had to be returned. </p> <p> </p> <p>Add to that that yet another complaint to the customer services helpdesk has been "resolved " yet the money does not eflect in my account! </p> <p>This should be embarassing as it is the 3rd time consecutively this has happened!</p> <p> </p> <p>These funds are still not reflecting in my account as promised! </p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.
We apologise for any inconvenience caused. Your reference for the above complaint is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)