1 reviews | Active since Oct 2013
appalling service im disapointed
<p>i just called fnb and waited for an agent to attend to my call for 17minutes keep in mind im using my airtime when an agent by the name of busi finnaly attended she said she is going to put me throug to verification to my suprise she just hug up im at work and cant aforrd to wait another 17min to speak to an agent again </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)