Appalling service from Tygervalley FNB

<p>I was at Tygervalley FNB on the 23/02 around 4pm to reopen my business acc. The lady Annelise did not seem to want to help me as I guess it was close to closing time. She told me I cant reopen the acc as it was closed and had a balance. Told her Bayside branch told me I can reopen & just need to supply the documents. She said no that is incorrect. I asked her who I listen to her or Bayside. She told me she guesses Bayside can do it but she cant so I must go there. She neded up calling customer support, with an attitude & all and asked if the acc can be reopened. They told her its a code 7 & can be reopened. She hung up & told me first I need to pay the balance amount then we can start. Tellers were closed so had to come back the next day. 24/02 I was there again. Went straight to the tellers & the teller told me I have to go to Annelise first. I spent 2 hours at the bank. She had such an attitude. We did everything and I asked for a card. She told me we need to call cust support. Told her I would call when I get to my office. I get to work & call, only to find out that the acc has not even been linked to me. The cust service rep told me that there is some mandate that Annelise has not sent through and she needs to do it. ***, after 2 hours of wasting my time. Now, I am left with an unlinked acc and no card and we cannot order a card until she sends this through. I refuse to go to the bank again. This needs to be sorted damn!!! I am livid</p>