APPALLING SERVICE FROM FNB SOUTH AFRICA

8 weeks ago I app**** for a new Business Cheque card coupled with a petrol card. Received notification to collect from Northgate branch but only my petrol card was ready for collection. <br> 8 weeks later I still haven't received my cheque card after I've been to both Northgate and Randburg branches twice, I've called online banking atleast 10 times AND I've sent numerous emails to various individuals within FNB. <br> The last response received was: The system detects that a card has been issued and its floating somewhere. meaning one can therefore not apply for a new card.<br> <br> This is totally unacceptable from a bank claiming to be the most advanced in the world. I'm also appalled at the fact that my business banker (via email) requested me to call online banking because she cannot resolve the matter - so much for having a business banker.